SUPPORT

Questions, problems with a charge, or want your account deleted? Write to us:

FAQ

When is my stake charged?
Only if your step goal isn't reached within 5 minutes after the alarm. If the app can't report your result within 35 minutes (offline, app closed, phone off), the bet counts as lost.

Can I cancel a bet?
Yes, free of charge up to 2 hours before the alarm. After that it's locked.

How do I delete my account?
In the app: Settings → Delete Account. Not possible while a bet starts within 2 hours or a payment is open.

Which devices are supported?
iPhone only – the app needs the iPhone's step counter.